Question 1

What is Fitexo gym management software?

Accepted Answer

Fitexo is India's leading cloud-based gym management software that automates member management, billing, attendance tracking, class scheduling, and WhatsApp communication from one dashboard. It is trusted by 500+ gyms across India and includes owner and member apps.

Question 2

How much does Fitexo cost?

Accepted Answer

Fitexo starts free forever for up to 10 members. Paid plans start at ₹499/month (Starter), ₹999/month (Pro, with a 14-day free trial) and ₹2999/month (Enterprise for multi-branch chains). There are no hidden fees or setup charges.

Question 3

How does Fitexo compare to global platforms like Mindbody or Glofox?

Accepted Answer

Global platforms typically cost $99–$599+ per month, bill in USD, and lack native UPI payments, GST invoicing, and WhatsApp automation. Fitexo is built India-first: UPI collection, GST-compliant billing, WhatsApp reminders, and local support — at a fraction of the price.

Question 4

Can Fitexo help reduce member churn?

Accepted Answer

Yes. Fitexo flags at-risk members when their visit frequency drops, and automatically triggers WhatsApp win-back messages and renewal nudges 7, 3, and 1 day before expiry with direct UPI payment links. Gyms using automated retention outreach typically cut monthly churn by 15–30%.

Question 5

Does Fitexo work with biometric devices?

Accepted Answer

Yes! Fitexo integrates with major biometric devices including eSSL and ZKTeco fingerprint and face-recognition systems for automated attendance and access control, preventing proxy attendance and revenue leakage.

Question 6

Is Fitexo GST compliant and does it support UPI payments?

Accepted Answer

Yes. Fitexo generates GST-compliant invoices with automatic CGST, SGST, and IGST calculations, and collects payments via UPI, cards, and net banking through Razorpay and PayU.

Question 7

Does Fitexo have a mobile app for members?

Accepted Answer

Yes! Fitexo offers a gym owner app and an Android member app. Members can check schedules, book classes, track workouts and diet plans, view progress, and renew memberships directly from the app.

Question 8

Can I migrate my existing member data to Fitexo?

Accepted Answer

Absolutely. Our team imports your existing members, plans, and payment history for free, and most gyms go live within 24 hours. Contact us on WhatsApp at +91 8944 804 809 to get started.

Question 9

Can I manage multiple gym branches with Fitexo?

Accepted Answer

Yes, Fitexo's Enterprise plan lets you manage all your locations from a single dashboard with consolidated reporting, branch-level analytics, and role-based staff access.

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